- Poșta Română
- MyPostalcard
MyPostalcard
File complaints
For delayed, missed, damaged, or other malfunctions.
For delayed, missed, damaged or other malfunctioning international postal items
Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.
ASK INFORMATION
Contact
Attention! we don't take complaints via phone.
021 9393
suportclienti@ro.post
Daily between
M - F: 0800 - 2000
S: 0900 - 1300
Phone calls are charged at the normal rate.
Customer support
Ask a specific question and we will answer it as soon as possible.
Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.