Search Zip Code

Search a zip code by choosing the locality, county and type the name of the street. For small towns and rural localities, there is no need for typing the address. For these localities, there is only one zip code, regardless the address.

The zip code allows a faster identification of the destination for the mail item in cause. We recommend to write the zip code every time, for  faster sorting and processing.

 

File complaints

For delayed, missed, damaged, or other malfunctions.

For delayed, missed, damaged or other malfunctioning international postal items

Fill out the complaint form only if you notice delays or malfunctions in the provision of postal services or encounter other problems within them.

ASK INFORMATION

Contact
Attention! we don't take complaints via phone.

021 9393

Daily between
M - F: 0800 - 2000
     S: 0900 - 1300

Phone calls are charged at the normal rate.

Customer support

Ask a specific question and we will answer it as soon as possible.

Attention! Complaints are not accepted through the Customer Support form.
If you want to submit a complaint, use the Internal Complaints and External Complaints forms.

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