VAT and Customs Clearance modifications

Politica de Confidențialitate şi de Securitate a prelucrării datelor cu caracter personal

În conformitate cu prevederile Regulamentului General de Protecţie a Datelor (UE) nr. 679/ 2016 – RGPD sau Regulamentul, privind protecţia persoanelor fizice în ceea ce priveşte prelucrarea datelor cu caracter personal şi libera circulaţie a acestor date, CN POŞTA ROMÂNĂ SA - CNPR prelucrează date cu caracter personal în scopuri legitime, cu respectarea principiilor menţionate în continuare.

CNPR

furnizare de servicii poştale;
reclamă, marketing şi publicitate;
activităţi de comisionar vamal

Prelucrarea datelor cu caracter personal se realizează cu responsabilitate prin mijloace mixte (manuale şi automate), cu respectarea cerinţelor legale şi în condiţii care să asigure securitatea, confidenţialitatea, integritatea, disponibilitatea, transparenţa şi respectarea drepturilor persoanelor vizate.

1. Principii ale prelucrării datelor cu caracter personal

Notificarea: CNPR în calitate de operator de date cu caracter personal este notificat la Autoritatea Naţională de Supraveghere a Prelucrării Datelor cu Caracter Personal fiind înregistrat cu nr. 8077 din 10.01.2008;

Legalitatea: Datele cu caracter personal sunt prelucrate cu buna-credinţă, în temeiul şi în conformitate cu prevederile legale în vigoare, inclusiv conform prevederilor Regulamentului;

Scopul şi limitarea determinată de scop: Orice prelucrare de date cu caracter personal se face în scopuri bine determinate, explicite şi legitime, adecvate, pertinente şi neexcesive prin raportare la scopul în care sunt colectate şi ulterior prelucrate;

Confidenţialitatea: Persoanele care prelucrează, în numele CNPR, date cu caracter personal au prevăzut în contractul individual de muncă şi în “fişa postului” o clauză explicită de confidenţialitate privind prelucrarea datelor cu caracter personal;

Consimţământul persoanei vizate: În anumite situaţii, cu excepţia prelucrărilor care vizează date din categoriile strict menţionate în Regulament, prelucrarea poate fi efectuată numai dacă persoana vizată şi-a dat consimtământul în mod expres şi neechivoc pentru acea prelucrare; în celelalte situaţii CNPR va efectua prelucrarea, deasemenea, în conformitate cu prevederile Regulamentului şi ale legislaţiei în vigoare;

Informarea: Persoanele vizate sunt informate în mod explicit, prin mijloace online şi offline, cu privire la faptul că li se vor prelucra date cu caracter personal în scopul realizării serviciilor CNPR;

Protejarea persoanelor vizate: Persoanele vizate au garantat dreptul de informare şi de acces la datele care sunt prelucrate, dreptul de rectificare, dreptul de restricţionare şi dreptul de ştergere a datelor, dreptul de portabilitate a datelor şi dreptul de a nu fi supuse unei decizii individuale de prelucrare a datelor personale. Totodată, persoana vizată are dreptul de a se adresa Autorităţii Naţionale de Supraveghere a Prelucrării Datelor cu Caracter Personal sau instanţei de judecată pentru apărarea oricăror drepturi ocrotite de lege, care le-au fost încălcate; Protejarea minorilor: Minorii care au împlinit vârsta de 14 ani pot achiziţiona în nume propriu produse sau servicii şi solicita, respectiv primi comunicări de la CNPR cu acordul reprezentantului legal, conform legii.Orice prelucrare de date cu caracter personal ale minorilor se va realiza numai în condiţiile legii.

Transferul de date: CNPR nu transferă date cu caracter personal, cu excepţia situaţiilor expres prevăzute de lege;

Crearea de profil: CNPR nu creează profiluri ale utilizatorilor de servicii poştale. În cazul studiilor de marketing dezvoltate de CNPR, este solicitat acordul neechivoc al persoanelor vizate.

Exactitatea: CNPR are nevoie de sprijinul clienţilor săi în furnizarea datelor pentru realizarea serviciilor poştale, însă exactitatea acestor date depinde de calitatea informaţiilor livrate de persoanele vizate şi/ sau de partenerii contractuali;

Identificarea: Pentru soluţionarea solicitărilor referitoare la prelucrarea datelor cu caracter personal adresate CNPR persoana vizată trebuie să facă dovada efectuării serviciului poştal;

Stocarea: CNPR stochează datele cu caracter personal pentru perioada necesară realizării scopurilor pentru care au fost colectate, respectiv pentru conformarea la prevederile legale în vigoare

Securitatea: CNPR utilizează metode şi tehnologii de securitate, împreună cu politici aplicate salariaţilor şi proceduri de lucru, inclusiv de control, evaluare şi audit, pentru a proteja datele cu caracter personal colectate conform prevederior legale în vigoare.

2. Politica prelucrării datelor cu caracter personal

În conformitate cu principiile Regulamentului şi a legislaţiei în vigoare, CNPR are obligaţia de a prelucra cu responsabilitate datele personale care îi sunt furnizate.

3. Drepturile persoanei vizate

dreptul de a obţine de la CNPR, la cerere şi în mod gratuit, confirmarea faptului că datele care o privesc sunt sau nu prelucrate de CNPR, iar dacă datele sunt prelucrate de CNPR persoanei în cauză i se garantează dreptul de a avea acces la aceste date;
dreptul de a obţine de la CNPR, la cerere şi în mod gratuit rectificarea, actualizarea, blocarea sau ştergerea datelor (dreptul de a fi uitat) a căror prelucrare nu este conformă cu Regulamentul;
dreptul de a obţine de la CNPR, la cerere şi în mod gratuit notificarea către terţii cărora le-au fost dezvăluite datele oricărei operaţiuni efectuate conform Regulamentului, dacă această notificare nu se dovedeşte imposibilă sau nu presupune un efort disproporţionat faţă de interesul legitim care ar putea fi lezat;
dreptul de a se opune şi de a restricţiona în orice moment, din motive întemeiate şi legitime, ca datele care o vizează să facă obiectul unei prelucrări, cu excepţia cazurilor în care există dispoziţii legale contrare; în caz de opoziţie justificată prelucrarea nu mai poate viza datele în cauză;
dreptul la portabilitatea datelor, adică primirea datelor personale, la cerere, într-un format structurat, utilizat în mod curent şi care poate fi citit automat şi dreptul ca aceste date să fie transmise direct altui operator, dacă acest lucru este fezabil din punct de vedere tehnic. De asemenea, pentru a reclama nerespectarea drepturilor protejate de Regulament persoana vizată se poate adresa ANSPDCP - Autorităţii Naţionale de Supraveghere a Prelucrării Datelor cu Caracter Personal sau/şi instanţelor de judecată.

4. Responsabilul cu protecţia datelor

În conformitate cu prevederile Regulamentului, CNPR a numit responsabilul cu protecţia datelor la nivelul organizaţiei şi oferă mai multe posibilităţi de comunicare şi informare referitoare la Regulament, respectiv: email: protectia.datelor@posta-romana.ro, web: www.posta-romana.ro, call center: 021/ 9393.

5. Securitatea datelor cu caracter personal

În conformitate cu prevederile Regulamentului, CNPR depune eforturi constante, pe deoparte, pentru asigurarea unui nivel de securitate corespunzător şi reducerea/ eliminarea riscurilor care pot afecta datele cu caracter personal prelucrate şi, pe de altă parte, pentru menţinerea capacităţii de a asigura confidenţialitatea, integritatea, disponibilitatea şi rezistenţa continue ale sistemelor şi serviciilor de prelucrare.

6. Gestionarea riscurilor

În ceea ce priveşte riscurile, CNPR ţine seama în special de riscurile prezentate de prelucrarea datelor, generate în special, în mod accidental sau ilegal, de distrugerea, pierderea, modificarea, divulgarea neautorizată sau de accesul neautorizat la datele cu caracter personal transmise, stocate sau prelucrate într-un alt mod.

7. Încălcarea securităţii datelor

Încălcarea securităţii datelor va fi comunicată de CNPR în termenele stabilite de Regulament, fără întârzieri nejustificate, tuturor părţilor implicate aşa cum sunt acestea indicate de Regulament. Pentru mai multe detalii şi informaţii orice persoană interesată se poate adresa Autorităţii Naţionale de Supraveghere a Prelucrării Datelor cu Caracter Personal, contact: Adresa: Bdul. Gral. Gh. Magheru nr. 28-30, sector 1, Bucureşti; Web: www.dataprotection.ro.

Politica de securitate pentru protecţia persoanelor fizice cu privire la prelucrarea datelor cu caracter personal se aplică tuturor salariaţilor CNPR, precum şi tuturor structurilor centrale şi teritoriale ale CN POŞTA ROMÂNĂ SA.

Data: 07.05.2018

I want to receive > VAT and Customs Clearance modifications

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1. Why do I have to pay VAT if I ordered a product with a very small value of 1-2 USD?

A: The European Union has implemented new VAT rules for online commerce, so that, as of July 1, 2021, all goods imported from outside the European Union are subject to VAT. Exceptions are non-commercial goods shipped from one individual to another, with a value of up to EUR 45.

2. Do I have to submit a customs declaration for any goods ordered outside the European Union?

A: Yes. All small-value postal items entering the customs territory of the EU, including the ones without commercial value, must be subject to a low-data electronic customs declaration (DVSRD), except for goods subject to excise duty or restrictionsl; the use of postal form CN22 / CN23 as a customs declaration is no longer possible after July 1^st.
Goods subject to excise duties or restrictions, as well as the ones with a value higher than EUR 1000 require the submission of an electronic customs declaration with complete data set (H1) in the RCDPS customs information system.

Also, new security and safety requirements have been introduced at European Union level. Thus, starting with October 1, 2021, all postal items arriving by air will be subject to a risk customs analysis, based on entry summary declarations (ENS), submitted by postal operators in the countries of destination.

3. What do goods without commercial value mean?
A: According to the customs regulations in force, packages that cumulatively meet the following conditions are not of a commercial nature:
- have an occasional character;
- contain goods intended exclusively for the personal use of the recipient and his family;
- contain goods which, by their nature or quantity, are not intended for sale;
- are sent by the sender to the recipient without any obligation of payment.

Please note that in the case of purchases made online (eg Ebay, Amazon), the sender is most often an individual, but postal items (especially small package parcels) contain commercial goods (shipped to the recipient, with the obligation to pay). Consequently, it is impossible to make the difference between commercial and non-commercial items, at the time of automated processing of small-value postal items at the level of the Bucharest International Exchange Office, with the risk of non-payment of customs debt to the state budget. For these reasons, small-value items are treated by CNPR as e-commerce items, bearing VAT, except for those marked "gift" in standard electronic messages (ITMATT) in the "Nature of goods" field.

4. Why is the 19% VAT rate automatically applied to all shipments?

A: As of October 1, 2021, CNPR uses the special mechanism provided for postal operators, for declaring and paying VAT on imports, for goods with reduced value (less than EUR 150), introduced in the fiscal code by the Government Emergency Ordinance no. 59/2021. Under it, the systematic use of the standard VAT rate (19%) is allowed, in order to facilitate the customs declaration process by C.N. Romanian Post, as representative of the recipients. The valid exchange rates are those of the first working day of October, applied from 1 January of the following year. Rounding the amount of VAT on import is made in lei, by increase, when the fraction is equal or greater than 50 bani, and by reduction, when the fraction is less than 50 bani.
According to the Romanian Fiscal Code, the import VAT tax base consists of the customs value of the goods, respectively the price for the imported goods, to which is added the cost of transport and insurance. According to the Community customs regulations in force, in the case of goods sent by post, the postage paid to the destination is included in the customs value of these goods.

5. Why must the 10,50 lei fee be paid, even if VAT is not paid (again)?

A: The customs presentation fee in the amount of 10,50 lei, provided in the international postal regulations (Convention of the Universal Postal Union), is levied by C.N. Romanian Post S.A. for the customs processing of small-value postal items, including those without commercial value or with VAT paid at source. As mentioned above, the electronic customs declaration for any goods ordered outside the European Union is mandatory.

6. How did CNPR prepare for these changes? What do those ITMATT messages mean?

A: In order to align with the customs and fiscal requirements at European level, CNPR, as well as the rest of the postal operators designated at European level, has developed an automatic solution for processing electronic data related to postal items; the delay in its integration with the customs was due exclusively to the non-finalization in time of the system-to-system application of the customs authority

As of July 1, 2021, like all European postal operators, C.N. Romanian Post S.A. automatically processes small-value postal items, at the level of the Bucharest International Exchange Office, based on standard, electronic information, received in advance from external postal operators (ITMATT messages). These contain all the necessary information (data on the sender, recipient, description and value of the goods, HS code, cost of transport and / or insurance, currency in which the payment was made, IOSS number - if applicable, etc.) for making reduced set customs declarations (DVSRD), of the customs risk analysis, for the purpose of security and safety, as well as for the determination of the amount of VAT on import. To this end, postal operators have concluded International Agreements on the Electronic Exchange of Data for Customs Purposes.

We recommend that customers who receive non-EU postal items to check with the sender (online merchant) so that they have completed the electronic customs documentation properly, for each postal item separately.

We also draw attention to the fact that postal items that are not accompanied by electronic customs documentation (ITMATT) or by postal forms in physical format CN22 / CN23, attached to the item and completed correctly and completely, will be returned to the sender.

7. What do IOSS postal items mean and how are they processed?

A: The postal items received at import, in IOSS regime, are those items for which VAT was paid at the source, at the time of purchasing the product. These items are exempt from VAT, as the seller is responsible for collecting the VAT from EU consumers. According to the customs procedures, the items must be declared at customs, in order to be released for free circulation in the customs information system, respectively on the basis of the electronic customs declaration with reduced data set (DVSRD or H7).
The IOSS number must be mentioned in the customs declaration and automatically verified in the system. If the IOSS number is valid, the VAT shall be deemed to have been paid at the time the order was placed and the VAT exemption shall apply on the date of release for free circulation. If the IOSS number is not valid or is not provided, the VAT exemption cannot be granted and, consequently, VAT will be charged on importation.

Postal items arrived at import in IOSS regime are identified by CNPR exclusively according to the IOSS no. present in standard electronic messages (ITMATT), in the "Sender - Id reference" field. In the absence of electronic information regarding IOSS no. sent by the origin operator, those items are processed as VAT-bearing items. This is the internationally agreed working procedure between designated postal operators, taking into account the need to ensure the security of IOSS-related information and the prevention of fraud attempts.
Standard, electronic messages provided in the international legislation are the only secure channel for the transmission between the postal operators of the information regarding the transactions performed in IOSS regime by the online sellers, respectively the communication of the IOSS number (strictly confidential). Any other way of communicating this IOSS number (eg e-mail,disptach note (by mail) for customs purposes) is not recognized within the international postal domain, as it doesn't respect the data confidentiality and cannot be integrated legally, in the postal operational flow.

If you have been asked by CNPR to pay VAT on import, and you are waiting for a postal item without VAT (IOSS), which has not reached the customs subunit with customs assistance, in order to carry out customs formalities, please contact the online seller for clarification. Possible causes:
- The online seller or the postal operator did not include VAT in the sale price;
- The online seller or the postal operator did not send to CNPR the IOSS number in the standard, electronic messages, ITMATT type, respectively did not declare the transaction in IOSS regime.
In this case you can contact the online seller for the VAT recovery. The documents required for reimbursement are the following:
- Copy of the invoice issued by CNPR, for the amounts paid upon collection of the item (along with the tracking number and the amount of VAT paid).
- Copy of AWB.

8. Why are there still delays in processing postal items?
A: Delays in carrying out customs formalities on importation may occur in the case of small-value postal items due to the fact that senders (online merchants) do not provide the destination post office the appropriate electronic documentation for customs clearance of postal items (missing or incomplete electronic information). CNPR must comply with the customs requirements in force, regarding the risk analysis at entry and the declaration at customs.
We recommend customers to ensure that the goods shipped are not considered prohibited / restricted from import in Romania. In the case of these goods, the customs authority may request additional information / documents and submit an electronic customs declaration with complete data set (H1) to the RCDPS customs information system or order the seizure of the goods for confiscation.

According to national customs regulations, individuals may bring non-commercial goods into the country within the limits and under the conditions provided by law. The qualification of the products as for personal use or the object of an economic operation shall be carried out by the customs authority, at the time of the customs clearance operations, based on their values, quantities and the frequency of packages received by the recipients.

At the same time, it is forbidden to introduce in Romania goods that infringe an intellectual property right (counterfeit goods or pirated goods), and which, by their quantity or nature, suggest that they are introduced for commercial purposes. At the same time, it is prohibited to import certain categories of goods or materials whose transport by post is prohibited or restricted, such as real or imitation firearms and parts, explosives and ammunition, human remains, pornographic materials, live animals, drugs or flammable materials. / toxic etc.
Attempts to import these goods by post result in the retention of the postal item by the customs authorities and may attract criminal liability, being sanctioned according to law. The complete list of prohibited or conditionally admitted objects for import into Romania can be found on www.posta-romana.ro.

9. Why, in some cases, the fee of 22 lei must be paid and not the one of 10,50 lei?

A: The small-value postal items selected by the customs authority for the risk analysis involve additional customs formalities (notice to the recipient, request for additional customs documentation) and implicitly additional costs of the operation, as such situations do not involve automated data processing, but manual processing , piece by piece. In these situations, the customs commissioning tariff will be applied, in the amount of 22 lei / item.

10. Can I pay VAT and other bank card fees at the post office?
A: Payment of import duties and other taxes (VAT) can be made mainly in cash, but also by bank card at post offices with customs assistance, where POS (owned by the customs authority) terminals have already been installed, along with the customs receipt.

11. Can I declare the small-value goods myself or appoint a representative other than CNPR to the customs authorities?
Yes. If you do not want CNPR to make the customs declaration with a reduced data set DVSRD-H7 in the case of a postal item received on your behalf, you can declare the goods in person at the customs authority or appoint a customs representative other than CNPR.
Additional information regarding DVSRD-H7 as well as the list of representatives accredited to function as customs commissioners at the customs offices from all over the country can be found on the D.G.V.-A.N.A.F. website, www.customs.ro.
If you do not want CNPR to declare the small value postal items that will arrive on your behalf, please make a written request to the e-mail address: declaranti.vamali@ropost.ro, with the following content:
- First name and last name of the recipient;
- Recipient address written on the mail item;
- “I specify that I do not want to be represented by CNPR for making the customs declaration with reduced data set DVSRD-H7 for the release and free circulation of postal items with reduced value.”
After registering the request, all postal items that will arrive in your name in the future will be directed to the post ofice with customs assistance where it will be your task to declare the goods in the customs information system, in person or through a customs representative other than CNPR.

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Politica de Confidențialitate şi de Securitate a prelucrării datelor cu caracter personal

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